Terms & Conditions

1. We have a “GUARANTEED SERVICE” we ensure that your procedure is completed successfully.
2. For a legal termination of pregnancy, it is necessary to have blood tests or ultrasound that confirm the pregnancy.
3. The schedules offered by the system show the actual availability.
4. All procedures include previous consultation.
5. The schedules offered by the system show the actual availability.
6. The schedules offered by the system show the actual availability.
7. For a legal termination of pregnancy, it is necessary to have blood tests or ultrasound that confirm the pregnancy.
8. If you wish to make an appointment for another service, please contact our Contact Center so that our advisors can support you by phone call or SMS or WhatsApp (mobile app) at 8585416377.
9. When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These messages are for exclusive use to keep you informed about updates, confirmations, cancellations of appointments or services.
10. You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we may send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, or text “START” or “JOIN” and we will start sending SMS messages to you again.
11. Telephony operators are not responsible for delayed or undelivered messages. Message and data rates may apply for any messages we send to you and that you send to us. You should expect to receive messages from the 8585416377.
12. It will be possible to modify your appointment on a maximum of 2 occasions, considering the following:
– For medication procedures (at clinic & at home), make sure that the new appointment date does not exceed 9 weeks of pregnancy. Shipment deliveries are within Mexico only.
– For Manual Vacuum Aspiration, make sure that the new date does not exceed 12 weeks of pregnancy.
13. If you chose to perform a legal termination of pregnancy and you have an IUD/IUS inserted, the cost for the removal of your contraceptive is an additional (prices may change without previous notice).
14. For the placement of a contraceptive method other than the one offered for free, the costs range depends on the contraceptive you choose. You can ask our specialists for all the options.
15. Once the appointment has been made, your PIN number (6 digits) will be sent to you by SMS message to your cell phone, please keep it for future queries or calls to our Contact Center.
16. Once in our clinic, and before going to the consultation, please inform to receptionist if you would like an additional service to the one scheduled.
17. If for medical reasons the procedure is not performed on the day of the appointment, you have a maximum of 5 business days to return to our clinic. Please consider the week of pregnancy.
18. Any subsequent review, follow-up or consultation incurs a cost.
19. The medical staff will provide their recommendations and advice according to the information you have provided, so you must accept that the information you provide is true. It is not the responsibility of the medical staff when the information, conditions and background provided are inaccurate, false or omit relevant data or information.
20. If the patient presents symptoms that are out of the ordinary, or has doubts about the service, it is necessary for the patient to communicate directly in order to be directed to medical staff and obtain first-hand information in order to be better guided. It is forbidden to transfer or share the PIN number and confidential password with others.
21. You are responsible for safeguarding your PIN number and confidential password, as well as for all activities that occur in your file.
22. The services are also available for use by minors, preferably accompanied by a parent or legal guardian, who will sign a Responsibility Letter on behalf of the minor.
23. By registering on this online dating portal and clicking "I agree", you confirm that you have read and understood that you accept the Terms and Conditions without restriction as a user.
24. Medical staff are not required to perform the procedure you are interested in, unless you are elegible and apply for the service of your choice, as long as your physical integrity and health are not put at risk.
25. If you require a medical certificate, it will be necessary to request it on the same day you take the service at clinic. For medication procedures at home you need to send a request by email to: infodf@mariestopes.org.mx